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Privacy Policy

Life Raft Professionals, LLC Privacy Policy

Last Updated: April 8, 2022

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from liferaftprofessionals.com (the “Site”). This Privacy Policy is incorporated in its entirety with our Terms of Service Agreement as well, which can be found here. Any term not defined in this Privacy Policy may be defined in the Terms of Service Agreement. 

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with you;

- Screen our orders for potential risk or fraud; and

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of targeted advertising by using the links below:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CALIFORNIA RESIDENTS

California residents have a right to request that we disclose what personal information we collect from you and whether, and how, we disclose or sell that personal information. California residents may also request that we delete any personal information collected or maintained by us from you.

 

To submit a request for a list of the categories of personal information collected from you or to request that Life Raft Professionals delete your personal information, please email us at privacy@liferaftprofessionals.com or send a letter to us at the following address: 

Life Raft Professionals

1537 E Hillsboro Blvd.

Deerfield Beach, FL 

 

To verify your request, we may request certain information from you to confirm that you are a Life Raft Professional user, such as your phone number, username, email address, city, state, or geographic location. You may also designate an authorized agent to make a request to us to disclose or delete your personal information. To do so, you must provide us with proof that the individual or business has been appointed as your agent, such by providing a signed power of attorney form, and provide accurate responses to any information requested by us that may be necessary to confirm that you are a Life Raft Professional user, such as your phone number, username, email address, city, state, or geographic location. California residents have a right not to receive discriminatory treatment by Life Raft Professionals for their exercise of these rights conferred under California law. 

 

EUROPEAN UNION RESIDENTS

Residents of the European Union have a right to request that we disclose what personal information we collect from you and whether, and how, we disclose or sell that personal information. European Union residents may also request that we delete any personal information collected or maintained by us from you.

 

To submit a request for a list of the categories of personal information collected from you or to request that Life Raft Professionals delete your personal information, please email us at privacy@liferaftprofessionals.com or send a letter to us at the following address: 

Life Raft Professionals

1537 E Hillsboro Blvd.

Deerfield Beach, FL  

 

To verify your request, we may request certain information from you to confirm that you are a Life Raft Professional user, such as your phone number, username, email address, city, state, or geographic location. You may also designate an authorized agent to make a request to us to disclose or delete your personal information. To do so, you must provide us with proof that the individual or business has been appointed as your agent, such by providing a signed power of attorney form, and provide accurate responses to any information requested by us that may be necessary to confirm that you are a Life Raft Professional user, such as your phone number, username, email address, city, state, or geographic location. European Union residents have a right not to receive discriminatory treatment by Life Raft Professionals for their exercise of these rights conferred under European Union law. 

 

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@liferaftprofessionals.com or by mail using the details provided below:

Life Raft Professionals, LLC

Privacy Policy Officer

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Based on 197 reviews
94%
(186)
2%
(3)
2%
(3)
0%
(0)
3%
(5)
Great customer service

Super helpful helping to make a decision…

Great price,looks great,hope it works well with I need it

Great customer service quick shipping

The most expensive boat purchase I hope to never need! Good customer service answered a couple of my pre purchase questions quickly. Highly recommend

Life raft

Great price and hope great product but will not know until I have to use it.

Truly Professional Experience

Ben is the consummate PRO. I can see why his company is named what it is. He guided me thru the pros and cons of selecting a replacement raft. He made it so easy to pick up vs. shipping, and the communication throughout was spot on. Great experience and very good value. Thank you.

Safety raft

Very responsive quick delivery

Eeeze Peeze Lemon Squeeze

I have gone back and forth on what I need in a Liferaft for coastal sailing. I saw the Coastal Surge 6 person, and it appeared to meet my needs. And it was on sale which was a huge bonus for me. The wife and I talked and we decide that the valise style would suit our needs, and if we decide we need an on deck container, we will upgrade it. I had one question and emailed the company and my response came back in under 10 minutes. I will do business with them again.

Life raft

Excellent customer service. I got to actually speak with a real person. I received help from Ben who talk me through the different style rafts since I am fairly new to offshore fishing. He helped me decide in the right raft and very fast shipping with no issues. Thanks again

6 person Lalizas Leisure with no canopy

Great business that provided fast, free shipping on a life raft. Shop around-NO ONE sends rafts free shipping! Also gave me a coupon code for signing up to email and did not charge sales tax. This became cheaper than buying it locally for me! Great communication with questions I had prior to the sale. Ordered on a Monday and had raft in hand by Friday!

4 man offshore life raft

Received shipment sooner than expected and couldn't beat the price, hopefully i'll never have to use it

Good service

Got my life raft in a timely manner. No issues please use this company for your life raft needs.

Shipping & Service

I ordered the raft and it was delivered guickly. Box was undamaged. Upon opening I found the raft in it's vinyl carry bag in perfect condition. Hopefully I will never open it up. Thanks for the great customer service in helping me decide wich raft to purchase, properly packaging, and prompt shipment.

Lie vest

Haven't had a chance to use it but it seems to of good quality, easy to adjust. If I need another one will be buying it here

Great Product! Great Small Business!!

They provide excellent service and an product. This is the second raft that I have purchased. They are great people who are quick to help!! I will continue to be their loyal customer. I am always willing to support the small businesses; who are truly the backbone of our country!!

Great Service

Needed a Life raft asap and was helped with order well after normal working hours! Great service and can not say enough about the customer service! Thank you again!!!!

Viking RescYou™ Coastal Life Raft, 6 Person

A
Revere Coastal Commander 3.0 Life Raft, 6 Person
Anthony Perino
Great service!!!

I’m very happy with the service I received!

Mustang 4-Pocket Flotation Vest - Orange - XXL

Future lifesaver

Hopefully, I will never have to write a review on the Viking liferaft. From a tour at the local Viking sevice center where we observed similar rafts being serviced, the raft looked very sturdy. I am sure that if I ever have to use it, it won't disappoint me.

Great Service and Prompt shipping

Excellent Customer Service

Great communication & help by email with fast response even Sunday. Will buy from Life Raft again :-) about the product, EXCELLENT!!!

Looks good quality shipping was fast

Easy to deal with. Delivered exactly as advertised.

Mustang is great gear. I was looking/ expecting a commercial grade vest but my mistake Happy to have a good vest. Wish it had a crotch strap.

S
Revere Coastal Commander 3.0 Life Raft, 6 Person
Scott Lynster
Scallywagcharters

Great job and fast delivery