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Shipping

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card, it will typically ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within 7 business days of your order, feel free to follow up with us at Info@liferaftprofessionals.com

Most of the products we offer have the option to expidite shipping, excluding life rafts, flares and all other hazmat products. 

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrived damaged, please send photos to Info@Liferaftprofessionals.com and we will process an insurance claim on your behalf.

Cancellations & Refunds:

If you order has shipped, you (the buyer) will also be responsible for actual all shipping charges. All returns are also subject to a restocking fee, unless product was damaged during shipping. Refunds will only be issued to the original credit card that you use when placing your order.

Due to the loss of quality control promised to each customer there are no returns on Immersion Suits or Life Raft orders. 

Based on 197 reviews
94%
(186)
2%
(3)
2%
(3)
0%
(0)
3%
(5)
Great customer service

Super helpful helping to make a decision…

Great price,looks great,hope it works well with I need it

Great customer service quick shipping

The most expensive boat purchase I hope to never need! Good customer service answered a couple of my pre purchase questions quickly. Highly recommend

Life raft

Great price and hope great product but will not know until I have to use it.

Truly Professional Experience

Ben is the consummate PRO. I can see why his company is named what it is. He guided me thru the pros and cons of selecting a replacement raft. He made it so easy to pick up vs. shipping, and the communication throughout was spot on. Great experience and very good value. Thank you.

Safety raft

Very responsive quick delivery

Eeeze Peeze Lemon Squeeze

I have gone back and forth on what I need in a Liferaft for coastal sailing. I saw the Coastal Surge 6 person, and it appeared to meet my needs. And it was on sale which was a huge bonus for me. The wife and I talked and we decide that the valise style would suit our needs, and if we decide we need an on deck container, we will upgrade it. I had one question and emailed the company and my response came back in under 10 minutes. I will do business with them again.

Life raft

Excellent customer service. I got to actually speak with a real person. I received help from Ben who talk me through the different style rafts since I am fairly new to offshore fishing. He helped me decide in the right raft and very fast shipping with no issues. Thanks again

6 person Lalizas Leisure with no canopy

Great business that provided fast, free shipping on a life raft. Shop around-NO ONE sends rafts free shipping! Also gave me a coupon code for signing up to email and did not charge sales tax. This became cheaper than buying it locally for me! Great communication with questions I had prior to the sale. Ordered on a Monday and had raft in hand by Friday!

4 man offshore life raft

Received shipment sooner than expected and couldn't beat the price, hopefully i'll never have to use it

Good service

Got my life raft in a timely manner. No issues please use this company for your life raft needs.

Shipping & Service

I ordered the raft and it was delivered guickly. Box was undamaged. Upon opening I found the raft in it's vinyl carry bag in perfect condition. Hopefully I will never open it up. Thanks for the great customer service in helping me decide wich raft to purchase, properly packaging, and prompt shipment.

Lie vest

Haven't had a chance to use it but it seems to of good quality, easy to adjust. If I need another one will be buying it here

Great Product! Great Small Business!!

They provide excellent service and an product. This is the second raft that I have purchased. They are great people who are quick to help!! I will continue to be their loyal customer. I am always willing to support the small businesses; who are truly the backbone of our country!!

Great Service

Needed a Life raft asap and was helped with order well after normal working hours! Great service and can not say enough about the customer service! Thank you again!!!!

Viking RescYou™ Coastal Life Raft, 6 Person

A
Revere Coastal Commander 3.0 Life Raft, 6 Person
Anthony Perino
Great service!!!

I’m very happy with the service I received!

Mustang 4-Pocket Flotation Vest - Orange - XXL

Future lifesaver

Hopefully, I will never have to write a review on the Viking liferaft. From a tour at the local Viking sevice center where we observed similar rafts being serviced, the raft looked very sturdy. I am sure that if I ever have to use it, it won't disappoint me.

Great Service and Prompt shipping

Excellent Customer Service

Great communication & help by email with fast response even Sunday. Will buy from Life Raft again :-) about the product, EXCELLENT!!!

Looks good quality shipping was fast

Easy to deal with. Delivered exactly as advertised.

Mustang is great gear. I was looking/ expecting a commercial grade vest but my mistake Happy to have a good vest. Wish it had a crotch strap.

S
Revere Coastal Commander 3.0 Life Raft, 6 Person
Scott Lynster
Scallywagcharters

Great job and fast delivery