Shipping

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card, it will typically ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 7 business days of your order, feel free to follow up with us at Info@liferaftprofessionals.com

Most of the products we offer have the option to expidite shipping, excluding life rafts, flares and all other hazmat products.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos to Info@Liferaftprofessionals.com and we will process an insurance claim on your behalf.

Cancellations & Refunds:

If you order has shipped, you (the buyer) will also be responsible for actual all shipping charges. All returns are also subject to a restocking fee, unless product was damaged during shipping. Refunds will only be issued to the original credit card that you use when placing your order.

Due to the loss of quality control promised to each customer there are no returns on Immersion Suits or Life Raft orders.

Excellent Company to Work With

Life raft professionals staff was very knowledgeable about the product, easy to work with and very helpful with shipping.

Worked with me for my time frame and needs

The helped me get a liferaft in time to get it to my son before he left, I was late ordering it but they helped me out. Thanks guys - great to work with you. Mike

Sea swivel

Pleasure doing business life raft professional
Cell is a great product easy to install. Looks awesome works awesome. Fabulous can’t say enough about life professionals fast ship very smooth.

Arrived superfast, perfect for my 2 year old granddaughter.

6 man life raft

Excellent

Everything was fine!

Easy to work with.kept me me informed on delivery times and was at my door step in 5 days. 5 star rating from me

Great Product

Delivery was organized and managed well with great communication. The product is in perfect condition and
I feel very comfortable with the purchase I made.

Courteous and Professional

I spoke to a knowledgeable human being each time I called. My many questions were answered until I felt comfortable with my order. The life raft arrived in a timely manner. I couldn’t be more satisfied. I’m definitely recommending Life Raft Professionals to all my friends.

Superior Offshore Stream Life Raft, 4 - 8 person

Product meet my needs at reasonable price

Hope never to have to use this product but very comforting knowing the quality and safety it would provide. Timely delivery

Easiest ever to do business with

Called and told them what i needed, it was shipped out the same day and arrived with no problems, thanks again, very quick and answered the phone which is a bonus, no one ever answers the phone anymore,

Great price

Fast shipping received in 3 days

Good company

Good communication and fast delivery

Great service

Great service and fast shipping

Offshore Stream 4 person life raft

Ordering, shipping and customer service from all parties was outstanding! Obviously I can’t unpack the raft to inspect but the packaging and exterior workmanship again look outstanding. I have every confidence that this raft would save our lives if we ever need to deploy it.

Great customer service

Super helpful helping to make a decision…

Great coms

Item was back ordered but they kept me up to date with news from the supplier .seemed like a great price too.. I would have given them five stars but they required it be shipped to a commercial property instead of my house

Great price,looks great,hope it works well with I need it

Great customer service quick shipping

The most expensive boat purchase I hope to never need! Good customer service answered a couple of my pre purchase questions quickly. Highly recommend

Life raft

Great price and hope great product but will not know until I have to use it.

Truly Professional Experience

Ben is the consummate PRO. I can see why his company is named what it is. He guided me thru the pros and cons of selecting a replacement raft. He made it so easy to pick up vs. shipping, and the communication throughout was spot on. Great experience and very good value. Thank you.

Safety raft

Very responsive quick delivery

Eeeze Peeze Lemon Squeeze

I have gone back and forth on what I need in a Liferaft for coastal sailing. I saw the Coastal Surge 6 person, and it appeared to meet my needs. And it was on sale which was a huge bonus for me. The wife and I talked and we decide that the valise style would suit our needs, and if we decide we need an on deck container, we will upgrade it. I had one question and emailed the company and my response came back in under 10 minutes. I will do business with them again.

Excellent customer service. I got to actually speak with a real person. I received help from Ben who talk me through the different style rafts since I am fairly new to offshore fishing. He helped me decide in the right raft and very fast shipping with no issues. Thanks again